To properly plan your move, the client must declare any heavy, fragile, high-value, or non-standard sized items.

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Certain items may require:

• Additional movers

• Specialized equipment

• Specific disassembly

• Hoisting via balcony

• Additional fees

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Please indicate all applicable items below.

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1. Very Heavy Items

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Furniture made entirely or partially of:

• Marble / Granite / Quartz

• Ceramic / Travertine / Stone

• Mirrored surfaces / Tempered glass

• Steel / Solid wood

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Specific Items:

• Billiard/Pool table

• Large plants

• Piano

• Electric or medical beds

• Safe

• Hot tub / Spa

• Exercise equipment (Gym)

• Solid wood furniture

• Extra heavy sofas (+200 lbs)

• Industrial machinery (Workshop, woodworking, sewing, etc.)

• Heavy generator

• Non-standard appliances (+380 lbs)

• Commercial printer or industrial photocopier

• Scooter / Motorized vehicle

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Note: Any object exceeding 250 lbs (113 kg) must be declared.

2. Very Fragile Items

• Tables made of: Marble, Granite, Quartz, Ceramic, Travertine, Stone, or Tempered glass.

• Furniture with: Mirrored surfaces or glass components.

• Large frameless mirrors.

• Artworks: Sculptures or fragile decorative objects.

• Plants or trees.

• Musical instruments.

• Televisions: Over 55 inches or ultra-thin models.

• Glass aquariums.

• Grandfather clocks.

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Note: Any item that is particularly fragile or requires special handling must be declared.

3. Very Bulky Items

• Large non-detachable sofas (3-seaters or more).

• Non-split King-size box springs.

• Large dining tables (with extensions).

• Canoes / Kayaks.

• Large armoires / Wardrobes (3 doors or more).

• Antique or imported furniture.

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Note: Any object exceeding 2 meters (6.5 feet) or requiring hoisting by balcony or crane must be declared.

4. High-Value Items

The client acknowledges and accepts that certain high-value items should not be transported by Déménagement Le Capitaine Inc. and must be handled personally by the client.

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These items include, but are not limited to:

• Jewelry and personal documents

• Artworks and sentimental items

• Antiques and collectibles

• High-value musical instruments

• High-value electronic equipment

• Safes containing valuables

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Client Acknowledgment: I understand that these items must be transported by myself and remain my responsibility, unless previously declared to and accepted by

 

Déménagement Le Capitaine Inc. If I possess such items and cannot transport them myself, I commit to declaring them in advance.

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​​5. Items Requiring Special Disassembly or Disconnection

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Our moving teams do not perform the disassembly of the following items:

• Murphy beds (Wall beds)

• Large wardrobes (3 doors or more)

• Very delicate furniture

• Pool tables

• Spas / Jacuzzis

• Antique or imported furniture requiring specialized handling

• Home gym modules

• Swings or suspended structures

• Large wall-mounted bookshelves

• Modular or built-in cabinets

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Important: These items may require a specialist for disassembly before the movers arrive.

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Appliances connected to a water source: Our teams do not disconnect appliances connected to water lines.

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• Examples: Dishwashers, washers, dryers with steam/water hookups, refrigerators with water/ice lines, water filtration systems.

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The client must ensure these appliances are emptied and disconnected before the movers arrive.

Client Declaration

• I confirm I have declared all heavy, fragile, or non-standard items.

• I understand that certain items may incur additional fees based on weight, size, fragility, or required equipment. 

• I understand that undeclared items may result in: additional fees, service delays, or a limitation of the carrier's liability. 

• I understand that items requiring a specialist must be disassembled in advance, and water-connected appliances must be disconnected. ​

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Déménagement Le Capitaine reserves the right to refuse or postpone the transport of undeclared objects requiring specialized equipment or additional personnel.

 

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